Privacy Policy

1. Introduction

FinanceIQ is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or participate in our financial education programs. By accessing our website, you agree to the collection and processing of your data as described in this policy.

2. Information We Collect

We collect different types of information to improve our services and ensure seamless user experiences:

Personal Information: When you sign up for a webinar, register on our platform, or contact us, we may collect your name, email address, phone number, and any other details you provide voluntarily.
Technical Information: Our website automatically collects information such as IP addresses, device type, browser specifications, and pages visited to enhance website functionality.
Cookies and Tracking Technologies: We use cookies to personalize content, analyze traffic, and improve website usability.

3. How We Use Your Information

Your information is used for the following purposes:

Service Provision: Processing registrations for webinars, sending confirmation emails, and providing updates on our events and services.
Communication: Sending you relevant educational materials, promotional offers (if you have opted in), and customer support responses.
Website Analytics: Evaluating user interactions to enhance website performance and improve our content strategy.
Legal Compliance: Ensuring compliance with applicable data protection laws and regulations.

4. Data Security & Retention

FinanceIQ employs industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, despite our efforts, no online transmission is completely secure. Users should exercise caution when sharing sensitive information over the internet.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you wish to have your information deleted, please contact us using the details below.

5. Your Rights Under South African Law

As a user, you have the right to:

Access Your Data: Request details about the personal data we hold on you.
Correction and Deletion: Request modifications or deletion of incorrect or outdated information.
Withdraw Consent: Opt-out of marketing communications at any time.
Data Portability: Request a copy of your data in a commonly used format.
To exercise your rights, please reach out to us via email.

6. Third-Party Services & Data Sharing

We do not sell or rent your personal data to third parties. However, we may share limited information with service providers who assist in hosting our webinars, processing transactions, or conducting analytics, ensuring they adhere to strict data protection agreements.

7. Updates to This Privacy Policy

FinanceIQ reserves the right to update this Privacy Policy periodically. Any significant changes will be communicated via email or website notifications.

8. Contact Information

Address: 58 Tweevingergras Cres, Danville, Pretoria, 0183, South Africa
Phone: +27 640 892 630
Email: [email protected]